Not cooling properly
Tell the provider whether the fresh-food compartment, freezer, or both are warmer than usual. A diagnosis is needed to determine the cause; a warm refrigerator does not automatically mean the compressor has failed.
SOUTH FLORIDA · REFRIGERATOR REPAIR
Refrigerator not cooling? Water collecting underneath? Get clear information on common refrigerator problems and check repair availability in your South Florida ZIP code.
Call to Schedule Service ↗Call with your ZIP code to check service availability in South Florida.
START WITH THE SYMPTOMS
Describe what you see, hear, and when it happens. These details help a provider assess the request; they do not replace an in-person diagnosis.
Tell the provider whether the fresh-food compartment, freezer, or both are warmer than usual. A diagnosis is needed to determine the cause; a warm refrigerator does not automatically mean the compressor has failed.
Note whether water appears inside the cabinet, below the crisper drawers, behind the appliance, or on the floor. The location and timing of a leak help narrow the service request.
Describe whether the appliance has stopped making ice, makes small batches, or will not dispense it. Mention any recent filter change or interruption to the water supply.
Tell the provider where frost appears and whether the door closes fully. Heavy or recurring buildup should be assessed rather than treated as a diagnosis by itself.
Describe the sound and when it occurs: continuously, during cooling, or when dispensing water or ice. A new sound is more useful information than simply saying the appliance is loud.
Mention damaged seals, a door that will not close, inconsistent temperatures, or a display error. Have the exact model number ready if possible.
SOUTH FLORIDA HOMEOWNER NOTES
The setting matters. These checks help you describe the problem, protect your home, and prepare for a service visit.
In a humid South Florida kitchen, moisture on the outside of a refrigerator deserves a closer look before you assume a water-line failure. LG identifies humidity, installation conditions, and doors or gaskets that do not seal properly as possible reasons for exterior condensation.
Look at where the water starts. Droplets on the cabinet or around the door are different from a recurring puddle underneath, water behind the appliance, or water collecting inside drawers. Photograph the location and tell the provider whether it returns after wiping it away. Do not dismiss pooling water as “just humidity.”
Source: LG: exterior refrigerator moisture. Follow your model’s manual for installation requirements.
IF THE POWER GOES OUT
Keep refrigerator and freezer doors closed. USDA says an unopened refrigerator generally keeps food cold for about four hours during an outage. Use an appliance thermometer; the refrigerator should be at 40°F or below.
That four-hour guideline is for a power outage with the doors kept closed—not a guarantee for a refrigerator that was already warming before the power went off. If the timing or temperature is uncertain, use USDA’s food-safety guidance rather than guessing from smell or taste.
Sources: USDA: food during a power failure · USDA: refrigerator temperatures
Note when the outage began, when electricity returned, and whether the refrigerator’s display or interior light came back on. Check FPL’s outage information if your home is still without service. A refrigerator not running during an outage does not, by itself, establish a failed appliance.
FPL recommends switching appliances on one at a time after power returns. Never stand in water to plug in, unplug, or operate electrical equipment. If there is water damage or you are unsure whether the electrical system is safe, have a licensed electrician assess it before using the appliance.
When requesting repair, give the provider the outage timeline, any displayed code, and the temperature reading. Do not describe the failure as “surge damage” unless that cause has actually been established.
If your building controls contractor access, ask management what the provider needs before you book: an insurance certificate, an approved service window, elevator access, parking instructions, or a gate entry. Requirements differ by property. Send the actual requirements to the provider instead of assuming every company can satisfy them.
For a seasonal home, arrange for someone to admit the technician and authorize the work. Confirm who receives the estimate and who can approve extra charges. A technician reaching a locked unit is an avoidable failed appointment.
FROM REQUEST TO REPAIR
Share your ZIP code, brand, model, and installation details. Ask whether a participating independent provider can accept the job.
The provider assesses the appliance and explains the recommended work. Confirm diagnostic charges and the estimate process before booking.
Ask about parts, labor, return visits, and workmanship coverage. Repair timing depends on the diagnosis, parts, and provider schedule.
MAKE AN INFORMED DECISION
Ask for an explanation of the diagnosed fault and an estimate that separates parts, labor, and other charges. Compare that total with replacement costs, including delivery, installation, cabinet fit, and removal. The appliance’s age, condition, repair history, and any applicable warranty all matter.
French-door, side-by-side, top-freezer, bottom-freezer, and built-in refrigerators have different layouts and service requirements. Tell the provider the configuration and whether the unit is freestanding or built into cabinetry.
BRANDS & MODELS
Give the provider your exact model number. Brand and model coverage vary by location and participating provider.
Brand names belong to their owners. No manufacturer affiliation, endorsement, or factory authorization is implied.
REFRIGERATOR REPAIR FAQ
Scheduling, pricing, and the questions that matter when requesting service.
Ask about same-day appointments when you call. Availability depends on your ZIP code, provider participation, technician schedules, and the appliance. No appointment time is guaranteed.
Not necessarily. Cooling problems can have different causes. A qualified provider should diagnose the appliance before recommending a component replacement.
Tell the provider the brand, model, and installation type. Built-in and specialty appliances may need a provider with relevant experience; coverage varies.
The cost depends on the diagnosis, parts, labor, and provider. Ask about the diagnostic fee, whether it is credited toward an authorized repair, and whether a return visit is included.
CHECK LOCAL AVAILABILITY
Call with your ZIP code and appliance details.